Said the same lid jam happened to theirs after about a year, which they think is a common model defect, so they trashed it and got a regular Instant Pot.
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37signal
72reviews17% Positive16% Mixed67% Negative
Owners who like it praise its air frying, sous vide and secure-feeling lid.
Owner reviews (72)
Add your reviewShowing 35 reviews mentioning broke down Show all
Duo Crisp with Ultimate Lid stopped coming to pressure in under three years, and the company would not supply a replacement inner lid without a receipt.
Duo Crisp Ultimate Lid stopped air frying after two years: the relay clicks but the fan and heating element never turn on.
After 2.5 years their Duo Crisp stopped releasing pressure normally and has to be tilted about 30 degrees to vent.
Their Duo Crisp with Ultimate Lid broke after only 13 months and 10-20 uses, the steam release failing, with Instant Pot offering only a new purchase.
Duo Crisp with Ultimate Lid will not pressurize, with a lot of steam coming from the vent while it runs on preheat without cooking.
Has had nothing but issues with the Duo Crisp with Ultimate Lid, from being stuck on preheating to the lid not opening after cooking.
Says it lacks a simple twist-and-lift lid; a metal pin stays locked while it registers pressure, and theirs stayed locked after sitting over 14 hours with no pressure in the pot.
Ultimate lid would not open after cooking; support gave a full refund, and the unit was at most three months old and used half a dozen times, which they call a design fault.
Hates the new model because the lid will not unlock without lifting the pot and tapping it on the counter twice, though they love everything else it can do.
Duo Crisp Ultimate air fryer stopped heating: the fan spins but it never gets hot, and they replaced it with a Ninja.
After a dozen flawless uses in a week, the Duo Crisp Ultimate Lid insists the pressure lid cover must be removed even though it is not in, even after a factory reset.
The black plastic tab holding the pressure lid on their Ultimate Lid model broke after a few uses, and Instant wouldn't honor the warranty or sell parts.
Their Duo Crisp Ultimate Lid no longer closes properly, apparently from a broken part.
Their Ultimate Lid pot preheats for a very long time, streams steam and never reaches pressure, leaving chili burnt on the bottom.
After freeing the stuck pressure lock on their Duo Crisp Ultimate Lid, the front slider no longer pushes the plunger far enough to open the lid.
New Duo Crisp Ultimate Lid stays in preheat for a long time with steam escaping and would not lock or start cooking a rice dish.
Display-model Duo Crisp Ultimate bought on eBay grilled pork chops well once, then the grill element stopped heating.
On the first test run the pressure never released on the new Duo Crisp Ultimate Lid, and they had to jiggle the valve and pull a piston to fix it.
Brand new, never used Duo Crisp Ultimate Lid will not open at all, so food cannot be added.
Their Duo Crisp with Ultimate Lid kept saying close lid after the sound was turned off, and they sent the first unit back before learning the fix.
On the Ultimate Lid Duo Crisp the permanent gasket smells like their soup after one meal, the lid did not release after cooking, and 10 minutes pulverized chicken thighs, so they are considering a return.
Had the lid stick shut; the culprit was a stainless pin with a silicone cap fouled by rice overflow in a recess on the inner lid, and it only opened after beating it with a mallet, which they call bad design.
Ultimate Lid Duo Crisp stayed on do not open for 12 hours and was still locked after being unplugged overnight.
Mine will eventually open, but even on quick release steam barely leaks and it takes up to an hour to say it is ready, by which point the food is cold.
After the manual's test run the new Duo Crisp with Ultimate Lid stayed stuck on do not open lid with no steam release until morning.
Had a Duo Crisp with Ultimate Lid replaced, and the new one again shows Remove Pressure Cooking Cover when they want to air fry.
A brand-new 6.5-qt Duo Crisp Ultimate had a latch fault and wouldn't unlock after cooking.
Their new Duo Crisp with Ultimate Lid got stuck, not releasing pressure with the 'do not open' message active.
Their Duo Crisp Ultimate Lid wouldn't open even overnight, ruining a dinner party; they advise avoiding it.
Their Duo Crisp with Ultimate Lid would not unlock twice in the first ten days; support said to let it cool over an hour, so they are returning it as unreliable.
Their Ultimate Lid Duo Crisp would not release or open after cooking and only a chopstick in the vent opened it; it worked normally afterward.
Brand new Ultimate Lid Duo Crisp worked well for oven chips, then never got hot the next day and the pressure plate would not fit back in.
Pressure Cook doesn't start reliably and the lid latch jammed so it only opened after shaking the cooker, making them afraid to cook with it.
Their Duo Crisp with Ultimate Lid has failed to unlock three times in about 15 meals.
Common questions about Instant Pot Duo Crisp with Ultimate Lid
What do owners say about Instant Pot Duo Crisp with Ultimate Lid?
Owners who like it praise its air frying, sous vide and secure-feeling lid. A large majority of the complaints are about reliability, with the lid sticking shut after cooking, failing to build pressure or throwing remove-cover errors, and some air fryer elements stopping. Several explicitly advise against this version.
Is Instant Pot Duo Crisp with Ultimate Lid worth it?
Of the 51 reviews with a clear verdict, 18% are positive, 16% mixed and 67% negative. The praise mentioned most is solid build. The most common complaint is broke down.
What do people like about Instant Pot Duo Crisp with Ultimate Lid?
The praise reviewers mention most: solid build (5 reviews), easy to use (3 reviews) and easy to clean (1 review).
What are the most common complaints about Instant Pot Duo Crisp with Ultimate Lid?
The complaints reviewers mention most: broke down (24 reviews), hard to clean (2 reviews) and plastic smell (1 review). For example: Their new Duo Crisp with Ultimate Lid got stuck, not releasing pressure with the 'do not open' message active.
What does the signal score of 37 mean?
It's how well reviewed Instant Pot Duo Crisp with Ultimate Lid is, out of 100, next to the other multicookers here. Two things go in: how its reviews compare with the best-reviewed appliance (positive reviews, mixed counting half, and how many reviews there are), and its own negative and mixed reviews, which take points off, so only a appliance few people are unhappy with scores in the high 90s. It's worked out from reviews only, needs at least 5 of them, and updates as new ones come in.
What are the specs of Instant Pot Duo Crisp with Ultimate Lid?
Category: Multicooker. Type: Pressure cooker and air fryer. Capacity: 6.5 qt. Power: 1500 W.
Where do these Instant Pot Duo Crisp with Ultimate Lid reviews come from?
72 are quotes from Reddit, each linked to the original. Owner reviews are checked for spam before they appear. Every review, written here or quoted, is read as positive, mixed or negative.
